Privacy Policy

Gambill’s Heating & Air (“we,” “us”) is a family-owned heating and air company serving homes and businesses across Arkansas. This page explains what we collect on this website and why. We do not publish a street address. Contact us at service@gambillshvac.com or (870) 834-0033.

Information We Collect

When you send a service request, we collect the details you provide: first name, last name, service address, phone, email, type of service, and any extra fields you fill in (property type, preferred contact, timeframe, description, and whether you are an existing customer). If you pick an address from the address suggestions, we may also store a Google place ID with that request so we can find the job site later.

How We Use Information

We use this information to follow up on your request, schedule work, and communicate about your heating or air service. We do not sell your personal information.

Service Partners

Existing customers can sign in through the Client Portal linked from this site. Service requests may be sent to our office so our team can manage the job. The portal’s own privacy terms apply there.

Google Analytics

This site uses Google Analytics (gtag) to understand how pages are used — for example, which pages are visited. Google may set cookies and receive usage data as described in Google’s privacy documentation.

Google Maps and Places

Service-request forms may offer address suggestions so you can choose a U.S. address. The reviews page may show Google reviews and a map of the Google Business listing when Google returns that data. Google receives the information needed to provide those features, subject to Google’s terms.

Cookies

The site uses cookies or similar storage that the website and Google Analytics need to function. You can control cookies in your browser.

How Long We Keep Information

Service-request emails and job records are kept as long as we need them to serve you and run the business. Ask us if you want a copy of what you submitted or want it updated.

Your Choices

You do not have to use the form. You can call or text (870) 834-0033 or email service@gambillshvac.com instead.

Changes

We may update this policy as the site or our tools change. The current version lives at gambillshvac.com/privacy-policy/.

Contact

Gambill’s Heating & Air
Email: service@gambillshvac.com
Phone: (870) 834-0033
Website: gambillshvac.com