How many visits are included?
Every Comfort Club tier includes 2 HVAC maintenance visits per year: 1 cooling-season visit and 1 heating-season visit. Someone from Gambill’s will call or text to set those up. Membership does not pick a date on its own.
How much does Comfort Club cost?
Essential is $215/year, Preferred is $299/year, and Premier is $399/year for the first HVAC system. Additional systems are $70, $60, and $50 per year by tier. A Comfort Club membership is valid for one year from the effective date.
What is the difference between Annual and Monthly?
Memberships are priced by the year. Annual and Monthly are billing preferences. Monthly billing can be discussed when we enroll the property.
Does starting a plan enroll me automatically?
No. The form is a request. Staff follow up to enroll the property and set up billing. You are not marked as an active paid member from this form.
Is the plan for a person or a property?
The plan belongs to a property (the service address). If you have more than one property, each can have a different tier.
Are repairs included?
Maintenance visits are preventative. Repairs, replacement parts, refrigerant, and replacement equipment are billed separately. Members receive a waived diagnostic/service-call fee and a 5%, 10%, or 15% discount on qualifying repairs and parts, depending on the tier.
Do veterans and seniors get a discount?
Yes. Veterans, active-duty military members, and senior homeowners age 65+ receive a 10% community discount. It applies with or without a Comfort Club membership and may be used alongside member repair and parts discounts. Veteran and Senior discounts do not stack with each other. See Veterans and Seniors.
Is Comfort Club a loan?
No. Comfort Club is seasonal maintenance, not a loan. For payment options on replacement work, ask when you request service or call (870) 569-6415.
I already have a membership. Where do I manage billing?
Use the Client Portal to manage billing.
What if I need service now?
Call (870) 569-6415 or request service. Comfort Club is for planned maintenance, not an emergency dispatch form. Standard Service without a membership is $100 per system for diagnosis.
Does priority service mean same-day service?
No. Priority service does not guarantee immediate or same-day availability. Response times depend on technician availability, weather, demand, and the nature of the request.
Are after-hours visits extra?
After-hours, weekend, and holiday service may be subject to additional charges.
Can membership discounts stack with other coupons?
Repair and parts discounts may not be combined with other repair coupons, promotional repair discounts, or special pricing unless specifically stated.
Can I cancel Comfort Club?
This agreement may be canceled by either party with 30 days written notice. Payments already made are non-refundable for completed visits, services, discounts, or benefits already received.